Effective Date: July 13, 2026
Shater Learning Center (“Shater Learning
Center,” “we,” “our,” or “us”) respects your
privacy and is committed to protecting the personal information of our
students, parents, guardians, and website visitors.
This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website or use our
tutoring services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Parent
or guardian name
- Student
name
- Email
address
- Phone
number
- Mailing
address
- Grade
level
- School
information
- Emergency
contact information
- Payment
and billing information
- Account
login information (if applicable)
Educational Information
To provide tutoring services, we may collect:
- Academic
goals
- Subject
areas
- Assessment
results
- Progress
reports
- Learning
accommodations voluntarily provided by parents or guardians
Website Information
When you visit our website, we may automatically collect:
- IP
address
- Browser
type
- Device
information
- Operating
system
- Pages
viewed
- Time
spent on our website
- Referral
source
- Cookies
and similar technologies
2. How We Use Your Information
We use your information to:
- Schedule
tutoring sessions
- Provide
educational services
- Communicate
with parents and students
- Process
payments
- Send
appointment reminders
- Improve
our tutoring programs
- Respond
to inquiries
- Maintain
business records
- Comply
with legal obligations
- Protect
our website and services
3. Payment Information
Payments may be processed through trusted third-party
payment processors.
We do not store complete credit card numbers on our
servers.
4. Cookies
Our website may use cookies to:
- Improve
website performance
- Remember
user preferences
- Analyze
website traffic
- Enhance
user experience
You may disable cookies through your browser settings,
although doing so may affect certain website features.
5. Sharing Information
We do not sell or rent your personal information.
We may share information only with:
- Payment
processors
- Scheduling
and tutoring software providers
- Website
hosting providers
- Email
communication providers
- Government
agencies when required by law
- Professional
advisors (such as attorneys or accountants) as necessary
All third-party providers are expected to maintain
appropriate security and confidentiality measures.
6. Children’s Privacy
Our services are intended for students, including minors.
We collect information about children only with the
knowledge and consent of a parent or legal guardian and solely for the purpose
of providing educational services.
Parents or guardians may request access to, correction
of, or deletion of their child’s personal information by contacting us.
7. Data Security
We implement reasonable administrative, technical, and
physical safeguards designed to protect personal information against
unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or internet
transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as
necessary to:
- Provide
tutoring services
- Maintain
business records
- Comply
with legal requirements
- Resolve
disputes
- Enforce
our agreements
When information is no longer required, we will securely
delete or anonymize it where reasonably practicable.
9. California Privacy Rights
If you are a California resident, you may have rights
under the California Consumer Privacy Act (CCPA) and the California Privacy
Rights Act (CPRA), including the right to:
- Know
what personal information we collect.
- Request
access to your personal information.
- Request
correction of inaccurate personal information.
- Request
deletion of personal information, subject to legal exceptions.
- Know
whether your information has been shared or disclosed.
- Not
be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us using the
information below.
We do not sell or share personal information for
cross-context behavioral advertising.
10. Third-Party Services
Our website may use third-party services such as:
- Google
Analytics
- Google
Maps
- Google
Fonts
- Contact
forms
- Scheduling
software
- Payment
processors
These services may collect information in accordance with
their own privacy policies.
11. Email Communications
If you contact us or enroll in our programs, we may send:
- Appointment
confirmations
- Billing
notifications
- Program
updates
- Important
service announcements
- Occasional
marketing emails
You may unsubscribe from marketing communications at any
time. Transactional and service-related communications may still be sent when
necessary.
12. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or
content of external websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated
Effective Date.
Continued use of our website or services after changes
are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or
wish to exercise your privacy rights, please contact us:
Shater Learning Center
2990 Jamacha Road, Suite 156
El Cajon, CA 92019
Phone: (619) 938-5383
Email: support@shaterlearningcenter.com
Website: https://www.shaterlearningcenter.com
15. Your Consent
By using our website, submitting forms, enrolling in
tutoring services, or otherwise interacting with Shater Learning Center, you
acknowledge that you have read and understand this Privacy Policy and consent
to the collection and use of your information as described herein.